After-Hours Pick-up & Drop-off

Sunrise Rent a Car Okinawa offers extended-hour vehicle services when arranged in advance. Availability, schedules and additional fees depend on the requested time and our operational capacity.

Our regular business hours are based on Japan local time. We understand that flights, cruises and travel schedules do not always fit within standard operating hours, so we may provide early-morning or late-night pick-up and drop-off services when arrangements are made beforehand.

Regular service

Business Hours

Japan Standard Time 09:30–18:30

Services scheduled within these hours are handled as part of our regular operations, subject to the confirmed reservation details and location.

Advance arrangement

Book at Least 7 Days Ahead

After-hours flexibility is primarily offered to customers who make their reservation at least 7 days before the vehicle use date.

Requests submitted less than 7 days before the scheduled service may be rejected, or we may propose a different pick-up or drop-off time based on staff and vehicle availability.

After-Hours Service Fees

The following fees apply to services requested outside our regular business hours. All times are based on Japan Standard Time (JST).

Scheduled Service Time After-Hours Fee
18:30–20:00 ¥5,000
20:00–22:00 ¥8,000
22:00–00:00 ¥12,000
00:00–06:00 ¥25,000
06:00–09:00 ¥10,000

Pre-arranged schedules may be flexible

Although the table shows our standard after-hours fees, we may be flexible regarding both the service time and the final fee when the arrangement is discussed and confirmed in advance.

Please contact us before completing your travel plans if you require service outside regular business hours.

Important: the fee table does not guarantee availability

The prices above indicate the fees for after-hours service. They do not mean that Sunrise Rent a Car is automatically available at every listed time.

After-hours service is intended for urgent situations or schedules specifically arranged with the customer in advance. Any change to the confirmed time must be accepted again by Sunrise Rent a Car.

Flight Delays and Schedule Changes

Common Example

Confirmed airport arrival: 22:00
Actual arrival after a flight delay: 00:20
Expected vehicle pick-up: approximately 00:20–01:00

In this situation, it may no longer be possible to deliver the vehicle at the new arrival time, even though the 00:00–06:00 period appears in the fee table.

Staff availability was arranged according to the originally confirmed schedule. A significant flight delay may move the service into a period for which no staff member or transfer vehicle is available.

If a delayed or earlier arrival moves the requested service into another time bracket, Sunrise Rent a Car may accept or decline the new request according to the circumstances. We may instead arrange service at the next available time.

Do not assume late-night service is automatically available

Please contact us as soon as you become aware of a flight delay, cancellation, early arrival or other major schedule change. We will review the situation and tell you whether the new service time can be accommodated.

Customers must not travel to a meeting point or assume that a staff member will remain there without receiving confirmation from Sunrise Rent a Car.

“Will I receive a partial refund if my flight is delayed?”

No. Rental charges are not partially refunded solely because the customer arrives late due to an airline delay, cancellation or other change outside Sunrise Rent a Car’s control.

You may contact the airline or your travel insurance provider to request compensation. If needed, you may use your vehicle rental confirmation as supporting evidence of the reservation and resulting loss.

Before Requesting After-Hours Service

Please confirm the following:

  • Your requested time is stated in Japan Standard Time.
  • The after-hours schedule has been expressly confirmed by Sunrise Rent a Car.
  • You understand that an additional fee may apply.
  • You have provided accurate flight, cruise or travel information.
  • You will notify us immediately about delays, cancellations or schedule changes.
  • You understand that a changed arrival time is subject to new availability confirmation.
  • You understand that the published fee table does not guarantee staff availability.

Operational conditions may change

Service availability, fees, meeting locations and procedures may be modified due to staffing, traffic, airport or port regulations, severe weather, emergencies or other operational conditions. The information on this page may not always reflect an immediate operational change.

Last reviewed: August 31, 2026