Rental Agreement Overview

Below is a summary of the key documents and policies included in your rental package. For full details, please open the complete PDF for each section.


1. General Agreement

A comprehensive document outlining all terms and conditions of the rental.

Summary: Covers responsibilities, rental rules, usage limitations, and overall contractual obligations.

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2. Annex – Battery, Tires, and Accessories

Detailed information about components and items included with the vehicle.

Summary: Explains the condition requirements, replacement rules, and renter responsibility for batteries, tires, tools, child seats, and other accessories.

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3. Fuel Policy

Clear instructions for fuel level requirements at pickup and return.

Summary: Defines whether the vehicle must be returned full, the refueling charges, and how fuel discrepancies are calculated.

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4. Insurance Policy Annex

Full explanation of insurance coverage and renter responsibilities.

Summary: Describes what is covered, what is excluded, deductible amounts, and the procedures for accidents or damage.

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5. Refund Policy

Conditions under which partial or full refunds may apply.

Summary: Outlines eligibility for refunds, non-refundable scenarios, and the process for cancellations or early returns.

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6. Credit Card Insurance Warning (Multilingual)

Important notice regarding insurance provided by credit card companies.

Summary: Alerts renters that credit-card insurance may not apply in Japan or may have strict requirements, and recommends confirming coverage in advance.

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