This page provides insurance and claims information concerning SUNRISE RENTACAR vehicles operated by TIPUI Co., Ltd.
The information below is intended to assist insurance companies, claims representatives, repair facilities, legal representatives, authorized organizations, and other parties handling or verifying an accident or insurance claim involving our fleet.
| Insurance Company | Sompo Japan Insurance Inc. (損害保険ジャパン株式会社) |
|---|---|
| Insurance Type | General Automobile Insurance SGP (一般自動車保険 SGP) |
| Policy Number / 証券番号 | A27590005J |
| Policyholder / Named Insured | TIPUI株式会社 (TIPUI Co., Ltd.) |
| Policy Period | May 15, 2026 at 4:00 PM – May 15, 2027 at 4:00 PM |
| Contract Type | Fleet / All-Vehicle Blanket Coverage (フリート・全車両一括付) |
| Third-Party Bodily Injury Liability | Unlimited |
|---|---|
| Third-Party Property Damage Liability | Unlimited |
| Property Damage Deductible | None |
| Excess Property Damage Repair Cost | Covered |
| Personal Injury Coverage | Up to JPY 50,000,000 per person |
| Uninsured Motorist Coverage | Unlimited |
| Vehicle Insurance | Included |
| Agreed Vehicle Value | Determined individually for each vehicle |
| Vehicle Insurance Deductible | Determined individually for each vehicle |
Claims and inquiries must contain sufficient information to identify the vehicle and the incident concerned. Providing complete information will help avoid delays or confusion between different vehicles or claims.
Documents relating to a claim should be retained in their original form whenever possible. Copies, photographs, electronic documents, estimates, invoices, receipts, and other supporting materials may be requested during the claims review process.
The existence of an estimate, invoice, receipt, repair order, medical document, or other expense record does not by itself establish that the amount is accepted, payable, or covered by insurance.
All submitted amounts and documents remain subject to verification, assessment, applicable insurance conditions, and the circumstances of the individual claim.
Repair estimates, damage assessments, replacement costs, towing charges, and other vehicle-related expenses should be documented and submitted through the appropriate claims process.
Authorization of repairs, acceptance of an estimate, or determination of the amount payable should not be assumed solely because documentation has been submitted or received.
No employee, rental customer, driver, repair facility, or other third party should be considered authorized to make a final determination of insurance coverage, legal liability, fault allocation, or compensation unless such authority has been specifically established for the matter concerned.
Claims must be evaluated through the appropriate insurance and claims handling process.
| Sompo Japan Accident Support Center | 0120-256-110 |
|---|---|
| Sompo Japan Okinawa Branch – Naha Office | 050-3788-8889 |
| Insurance Agency / Agent |
ほけんの110番 金城 TEL: 098-988-9271 |
| Roadside Assistance | 0120-365-110 |
Although the vehicles are insured under the fleet policy, certain insurance information is established individually for each vehicle. This includes the agreed vehicle value, vehicle insurance deductible, vehicle identification information, and other vehicle-specific conditions.
For verification of the conditions applicable to a particular vehicle, the vehicle should first be identified by its registration number or chassis number.
Every accident and claim is evaluated individually. The existence of insurance coverage does not by itself establish fault, legal liability, the percentage of responsibility, or an obligation to pay a particular amount.
Responsibility, coverage, repair costs, medical expenses, compensation and other amounts are determined according to the facts of the incident, available evidence, applicable law, and the terms and conditions of the relevant insurance coverage.
Requests for payment or reimbursement should therefore include the relevant supporting documentation and be submitted through the appropriate claims process for review.
The publication of this page, disclosure of policy information, receipt of documents, communication with a claimant, or assistance provided by TIPUI Co., Ltd. or SUNRISE RENTACAR does not constitute an admission of fault, legal liability, insurance coverage, or an obligation to compensate any person or organization.
Similarly, receipt or acknowledgment of an estimate, invoice, claim, demand, or other document does not constitute acceptance of its contents, amount, liability, or payment obligation.
Insurance companies, claims representatives, legal representatives, and other authorized organizations may use the policy and contact information above to identify the relevant insurer and initiate or continue communication concerning a specific claim.
When contacting the insurer or another representative, please include the vehicle registration number, accident date, claim or police reference number when available, and your own organization and contact information.
Important: This page provides general administrative and insurance information for claims involving SUNRISE RENTACAR vehicles. It does not replace the terms of the insurance policy, the rental agreement, an individual claims assessment, or any determination made by the insurer or other competent authority.
