This page provides information for persons, vehicle owners, insurance companies, and other parties involved in an accident or dispute involving a SUNRISE RENTACAR vehicle operated by TIPUI Co., Ltd.
The information below explains how to report the incident, preserve relevant information, and contact the insurance provider responsible for handling accidents involving our insured fleet.
Please ensure the safety of everyone involved before dealing with vehicle damage or insurance matters. If anyone is injured, if there is immediate danger, or if emergency assistance is required, contact the appropriate emergency service first.
| Police | 110 |
|---|---|
| Ambulance / Fire Department | 119 |
Please report the accident to the police even when the damage appears minor. An official police record may be necessary for insurance handling and verification of the circumstances of the accident.
If the police have already attended the scene, please retain any information, report number, officer information, or other documentation provided to you.
If it is safe to do so, please preserve information that may assist the police, insurance companies, and other parties in determining the circumstances of the accident.
When contacting SUNRISE RENTACAR or the insurance company, please provide enough information to identify the vehicle involved.
The vehicle registration number is normally the quickest way to identify the correct vehicle and insurance record. If available, the chassis number or rental agreement information may also be used.
| Insurance Company | Sompo Japan Insurance Inc. (損害保険ジャパン株式会社) |
|---|---|
| Insurance Type | General Automobile Insurance SGP (一般自動車保険 SGP) |
| Policy Number / 証券番号 | A27590005J |
| Policyholder / Named Insured | TIPUI株式会社 (TIPUI Co., Ltd.) |
| Accident Support Center | 0120-256-110 |
| Sompo Japan Okinawa Branch – Naha Office | 050-3788-8889 |
| Insurance Agency / Agent |
ほけんの110番 金城 TEL: 098-988-9271 |
| Third-Party Bodily Injury Liability | Unlimited |
|---|---|
| Third-Party Property Damage Liability | Unlimited |
| Property Damage Deductible | None |
Accident circumstances, responsibility, compensation, repair costs, medical expenses, and other insurance matters are reviewed according to the facts of the individual accident and the applicable insurance conditions.
SUNRISE RENTACAR staff and the rental vehicle driver cannot make a final determination of legal liability, compensation amounts, or insurance coverage at the accident scene. These matters must be handled through the appropriate insurance and claims process.
If you are insured, you may also provide the information on this page to your own insurance company so that your insurer can communicate with Sompo Japan or the relevant claims representative directly.
Please do not request or make direct payment arrangements, private settlements, repair agreements, or compensation agreements with the SUNRISE RENTACAR customer who was driving the rental vehicle.
The customer is the temporary driver of the rental vehicle and is not authorized to determine insurance liability or enter into a settlement on behalf of TIPUI Co., Ltd., SUNRISE RENTACAR, or the insurance company.
Please retain all invoices, receipts, estimates, photographs, medical documents, towing records, and other supporting documentation.
Payment of an expense does not by itself determine whether the expense is recoverable under the insurance policy. The relevant documents should be submitted through the appropriate claims process for review.
The publication of insurance information on this page, the provision of insurance contact details, or communication by SUNRISE RENTACAR does not constitute an admission of fault, legal liability, or responsibility for any particular accident or claim.
Liability and compensation are determined separately based on the circumstances of each incident, available evidence, applicable law, and the terms and conditions of the relevant insurance coverage.
For a specific accident, claim, compensation request, or dispute, please provide the vehicle and accident information to the insurance company, your own insurer, or the appropriate representative handling the matter.
