Everything you need for your rental, in one place. Check available vehicles, rental terms, insurance and accident procedures.
Simple procedures before you start your trip and when you return the vehicle. Please review the details in advance for a smooth rental experience.
Meet our staff, prepare your documents, complete the rental procedure and inspect the vehicle before departure.
Return the key, confirm fuel and belongings, and allow our staff to complete the standard return inspection.
Quick access to important information that may affect your rental, vehicle pickup, transportation and return.
Make sure you have the original documents required to legally drive in Japan before arriving for pickup.
Passenger count, luggage size and large items affect vehicle capacity and pickup or drop-off transportation.
Early flight, late arrival or unusual schedule? Pickup and drop-off outside normal hours may be possible when arranged in advance.
Confirm the correct fuel type for your vehicle and follow the applicable refueling requirements before return.
Important rules about vehicle use, equipment, authorized drivers and responsibilities during your rental.
Normal use is expected. Excessive dirt, stains, contamination or unusual cleaning may require additional treatment.
We provide respectful and helpful service and ask customers to treat our staff with the same consideration.
